Aram’s Misc. Rants

So I’ve been wondering about something lately…why is it that when I charge something on my credit/debit card, the money is instantly drawn from my account (or at least held as pending), but when I return something to the store, it takes 2-3 days for my money to be credited back?
Similarly, I frequently wonder why [...]

Phone/Email runaround

Don’t you hate bad customer service.   Last night, I had a problem with my research account with LexisNexis, so I log on to live chat with customer service who tells me to contact my school rep. I email my school rep, who tells me to call customer service. I call customer service, who tells [...]